We’re small enough to care but always big enough to cope. The key to success at LeadingEdge is the personal touch. The people you meet to assess your needs will be the people working with you to find the best IT solution and will be your go-to people to ensure you’re getting the best possible IT performance from your technology investment. From our first-line service desk to Shaun McKay, our MD and Founder, we believe wholeheartedly in customer-centricity. We get to know your business, what makes it tick and how our services can make it even better. Every organisation is different and with different needs, and we work hard to ensure we understand exactly what we need to do to make a positive contribution to your business goals.
We believe in co-solutions: working with you rather than for you. In essence, that means being a trusted adviser in our expert area, and a challenging voice when it comes to making IT part of your business strategy. The result of this open and honest dialogue is that we have maintained many long-term client relationships – and are still working with a number of clients who were with us when we first opened our doors.
Our style is informal, but never unprofessional. We’re an integrated team where our technology specialists sit with our business partners. We work hard but the mood of the office is always upbeat, engaging and involved.