Case Study: STEEL London

Supporting the critical infrastructure of a fast growing digital agency

In 2008, LeadingEdge became the official IT partner of STEEL – a fast growing full-service digital agency based in London. For the past few years we have proudly steered and implemented a robust IT infrastructure to support STEEL’s continuous business growth, whilst taking a central role in managing the company’s office relocation in 2012.

The Challenge

The success of thriving digital agencies like STEEL is heavily dependent on the functionality, performance and dependability of underlying technology. With a portfolio of international clients, a global workforce, large file systems and complex applications and processes, STEEL requires a strong IT infrastructure that can support these needs.LeadingEdge was enlisted to implement and maintain an efficient IT solution to keep pace with business growth, and ensure smooth office relocation during the company’s busiest period.

Les Hughes - Managing Partner at STEEL

Les Hughes, STEEL managing partner explains:

Not having a fully enabled workforce with systems up and running for every working day during our busiest period just wasn’t an option. We knew LeadingEdge would provide a very high level of service that would result in dependable delivery – and they didn’t disappoint us.

The Solution

Audit & Strategy

In-depth assessment and IT strategy development aligned with STEEL’s business requirements.

Find out more about our Strategy & Audit Consultancy Services

Hybrid Cloud Configuration

Implementing a unified communications system – a hybrid cloud platform – that included virtualised internal servers and hosted external ones, all on the same secure network.

Find out more about our Hybrid Cloud Configuration Services

Business Continuity

Providing managed services to ensure the IT infrastructure and IT support processes deliver a high performing, reliable and scalable network to support STEEL’s global business operations.

Find out more about our Business Continuity Services

Office Relocation

Orchestrating a seamless office relocation in 2012 – ensuring secure transportation of equipment, implementing contingency back-up measures in advance and providing round-the-clock support to provide solutions for any problems that arose.

Find out more about our Office IT Infrastructure Relocation Services

The Outcome

The final solution established a streamlined and highly efficient IT infrastructure designed to keep pace with STEEL’s business growth, whilst continuous monitoring, support and maintenance ensures superior functionality at all times.

When asked to explain why STEEL chooses to be partnered with LeadingEdge, Les Hughes explains:

We need business partners that we can trust and rely on – we’re a technically competent company and so we would know if a company was trying to pull the wool over our eyes – with LeadingEdge that never happens. Over the years LeadingEdge has proved to be extremely trustworthy, and it is very hard won.


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