IT Business Support FAQs

Desktop computer, tablet device and mobile phoneQ: What is meant by disaster recovery?

Disaster recovery is a form of IT planning to ensure security measures are in place should a natural disaster, hardware malfunction or user error occur. Fire could destroy a company’s offices, hardware malfunction could mean a catastrophic server failure, and user error could be someone accidentally hitting the delete key on some crucial data. The key to managing these disasters is to have a plan in place to deal with likely issues.

This could include cloud backups to ensure a copy of all your data is stored off-site. It could mean implementing virtualisation, which pools a company’s resources, so even if individual computers fail, nothing is lost. Whatever your IT requirements, having a plan in place to deal with an information technology meltdown is essential. Contact LeadingEdge today for more information.

Q: How will my business benefit from a disaster recovery plan?

A disaster recovery plan or DRP is a plan and processes to help protect a business’s IT infrastructure. Think of it as the ultimate plan B. When an IT disaster occurs, having a DRP in place gives you clear instructions and actions to help minimise damage and get your business up and running fast.

The best disaster recovery plans are created and implemented by IT professionals. At LeadingEdge, we can spot vulnerable technology and identify likely problems quickly. We also help businesses to create their own IT recovery plans. To find out more, visit our business continuity page.

Q: What is a disaster recovery test?

A disaster recovery test is like a fire drill; it simulates a problem to ensure that everything is adequately prepared. By testing your plan for an IT disaster, you can ensure that every piece works. That way, if a real disaster occurs, you will know that every part of the plan works and what to expect when the plan is put into action.

Q: What is cloud computing?

There is a lot of information swirling around about cloud computing. At its most basic, cloud computing is using the internet to store data rather than storing it on a computer.

A good way to visualise it is by thinking of your home computer. If you save something like a word document, you’re saving it to the hard drive in your computer. This is not cloud storage because you are saving the information to a single server location. If, however, you use an online email service like gmail or yahoo, you can check your email from any computer and see things you have sent. This is cloud computing because it is using computing power you can access from anywhere that could be located anywhere.

Migrate to cloud computing with LeadingEdge.

Q: Is cloud computing secure?

Cloud computing is only secure if provided by a reputable supplier. At LeadingEdge, we carry out regular security checks and maintenance of our cloud services. Find out more on our How Secure is Cloud Computing? page.

Q: What is Cloud backup?

Cloud backup is a cloud computing service that saves copies of files located on your computer or other hardware. A cloud backup is useful because all of your data is saved in multiple locations. So if your computer crashes or your server goes down, you still have access to all of your saved data.

LeadingEdge offers cloud backup to meet your businesses needs. Contact us today for more information.

Business owner using a tablet deviceQ: What are the advantages of cloud computing?

There are many advantages to cloud computing – most notable improved access. With cloud computing you can access data, applications and services from any computer. This is incredibly useful for businesses because they can ensure their staff have the applications and data they need no matter where they are. It also means lower cost for multiple software licenses and better sharing among employees.

Find out more about how cloud computing can benefit your business on our Advantages of Cloud Computing page.

Q: What is virtualisation?

Virtualisation is taking something physical like an operating system server or network and making a virtual version. Virtualising an IT infrastructure enables businesses to run multiple applications and operating systems on a single server, which can have numerous benefits. These include cost savings and greater productivity and IT efficiency throughout the organisation. Data storage is improved and protection is enhance.

Find out more about virtualisaton and how LeadingEdge can migrate your IT to the virtual environment.

Q: What is involved in
IT relocation?

IT relocation is all about moving a business’s IT from one location to another. Companies moving from one office to another may have huge amounts of computing and communications equipment. This all needs to be taken down and transported safely – then quickly and efficiently re-installed in the new office.

Good IT relocation should allow employees to leave their old place of work and start work at the new offices seamlessly. Office relocation is also a great time to upgrade outdated hardware and make IT improvements. Find out more about our office relocation services at LeadingEdge.

Q: Does my business need a unified communications network?

Unified communications (also known as a UC Environment) integrates multiple modes of communication. It allows businesses to combine a range of collaborative tools, such as desktop, web, mobile, video and audio communications in order to enhance productivity and IT efficiency in the workplace. Many businesses find unified communications an effective means of cutting costs in the long run.

Find out more on our Communications page.

Q: Does my business need better office cabling?

Office cabling involves the physical wiring together of a business’s IT and infrastructure. It connects computers to servers, links up routers to the internet and provides nearly every IT solution imaginable.

Structured cabling is one of the most crucial steps in setting up or upgrading IT, and ensures a network runs efficiently at all times. IT providers such as LeadingEdge can deliver tailored office cabling solutions that supports a wide range of communication requirements. The result is a far simpler and more flexible IT system that is at reduced risk of downtime and is far more cost-efficient in the long-term.

If you need tailored structured cabling services take a look our Cabling page.